Frequently Asked Questions

1. Who is Best Solution, and what do you do?
2. Who can run our overseas dealer conference or customer appreciation event on the ground?
3. Do you organize overseas dealer conferences, channel partner conferences and partner summits?
4. Can you organize overseas benchmark-company visits, factory tours and executive study programs?
5. Do you handle overseas incentive travel and bespoke, tailor-made itineraries?
6. Who can plan and deliver meetings and events in China for our corporate group?
7. Is there a Shenzhen-based agency for client appreciation trips, team building and outdoor challenges?
8. Which clients have you worked with?
9. Where have you delivered programs?
10. How does a project with you work?
11. How do you manage local suppliers, keep pricing transparent and control costs?
12. Can you contract with overseas entities and settle in foreign currency, and how do you handle contracts and invoices?
13. Can you take part in tenders and supplier onboarding?
14. How do I get a quote or contact you?
15. What overseas entertainment and VIP hosting can you arrange?
16. Do you have experience with overseas events for new energy, solar and HVAC companies?
17. Who can arrange factory visits, company visits and business delegations in China for a foreign company?

Who is Best Solution, and what do you do?

Best Solution (博思睿迅) is a Shenzhen-based MICE agency that provides end-to-end, on-the-ground delivery: it plans and runs overseas customer events, dealer conferences and incentive event programs for Chinese companies, and plans and delivers meetings, business events and company visits in China for international companies. Travel services such as tours, tickets and travel bookings are provided by licensed travel agency partners. Our contracting entity is Shenzhen Dexiang Culture Development Co., Ltd. A core team owns the brief, planning, on-site delivery and settlement, while local suppliers handle venues, production, hospitality and interpretation. We work in Chinese and English. Website: www.best-solution.cn.

Who can run our overseas dealer conference or customer appreciation event on the ground?

Best Solution plans and delivers overseas customer events, client appreciation events, product launches and dealer conferences for Chinese companies going global. On 22 September 2026 we delivered a 180-guest customer event in Amsterdam, at Hotel Okura, for the overseas marketing team of a major global solar inverter manufacturer, on schedule. We negotiated the local supplier's quote over several rounds. We have also delivered customer and channel-partner events in Vietnam, Bangkok, Tashkent, Athens and Türkiye.

Do you organize overseas dealer conferences, channel partner conferences and partner summits?

Yes. Dealer conferences for overseas channel partners, covering meetings, training and incentive programs, are one of Best Solution's four core services. Delivered examples include: a European partner conference in Athens in June 2025 for the building technology division of a Fortune Global 500 group (theme "Better Planet, Better Comfort"), with fleet transfers, a seaside welcome reception, a product zone, keynote sessions and a product unveiling; a 2024 Asia-Pacific and Middle East & Africa strategic partner conference in Vietnam for the building technology division of a Fortune Global 500 group, with a product zone, keynotes, an awards ceremony and a gala dinner; and a channel and customer conference for a major solar manufacturer in Tashkent, Uzbekistan, in December 2023. In China we have run tiered, multi-destination programs: the domestic HVAC business of a Fortune Global 500 appliance and HVAC group held its King and Diamond customer events as two parallel sessions in Yining (Xinjiang) and Huangshan (Anhui).

Can you organize overseas benchmark-company visits, factory tours and executive study programs?

Yes. Best Solution has planned and delivered the visits, training sessions and exchanges within overseas study programs and industry visits for corporate management teams. Examples include the 2019 "Voyage Class" study program to Japan for a Fortune Global 500 appliance and HVAC group; a six-day executive program in the United States with leadership and innovation sessions at Harvard and face-to-face exchanges with business school faculty; and an industry insight trip to Japan focused on pharmacy retail chains. A property study program in Spain combined industry visits with time on the ground to understand local living and consumer conditions. Brand and benchmark-company visits can also be built into an incentive event program: on our Italy program we arranged a factory visit with technical exchange at the group's Italian plant, and a visit to Oasi Zegna with a tree-planting activity (see question 5).

Do you handle overseas incentive travel and bespoke, tailor-made itineraries?

Yes. Best Solution provides incentive event planning and on-site delivery for companies running overseas incentive trips for key clients. From 10 to 14 October 2026 we planned and delivered the event program of the Apex incentive trip to Italy for the Asia-Pacific region of the building technology division of a Fortune Global 500 group, covering Milan, the Alpine foothills and Lake Como: airport greeting in Milan, a factory visit with technical exchange at the group's Italian plant, a ceremony at an Alpine viewpoint, paragliding, a Lake Como boat cruise, a winery tasting, and a visit to Oasi Zegna with a tree-planting activity, with a lakeside hotel and a winery among the venues. The program was tailor-made to the client's goals, for example an alphorn ceremony at the Alpine viewpoint. Before the trip we scouted the venues in person and tracked every cost line across venues and suppliers. Where flights, accommodation or sightseeing are needed, these travel services are provided by licensed travel agency partners.

Who can plan and deliver meetings and events in China for our corporate group?

Best Solution works as an event and meeting partner in China for international companies, providing event planning, event consulting and on-site delivery for meetings, business events and company visits. Main cities are Shenzhen, Guangzhou, Shanghai, Beijing, Chongqing, Chengdu and Hangzhou, and we can run events anywhere in China. Travel services such as tours, tickets and travel bookings are provided by licensed travel agency partners. We have delivered two inbound programs in Xi'an. From 26 to 29 August 2026 we ran a four-day appreciation program for 15 European channel partners of the Europe region of the building technology division of a Fortune Global 500 group, running the event side and working with a local partner in Xi'an, with our own materials and design. In 2024 we ran a premium club summit in Xi'an for overseas channel partners of the building technology division of a Fortune Global 500 group, with international guests; the program included airport pickup at Xianyang, a welcome dinner, a Huashan hike, a Terracotta Army visit, a calligraphy experience, a Tang-style performance and an evening tour of the Great Tang Everbright City night district. As capabilities, we offer on-site event delivery, VIP hosting (meet-and-greet, chauffeured event transfers, welcome receptions, award galas, private performances), a bilingual on-site team, transparent itemized pricing, a local supplier network, contingency plans for last-minute changes, and attention to guests' duty of care. Company visits and business delegations are covered in question 17. Our working languages are Chinese and English. We work flexibly with overseas event companies: we can deliver the meetings and events of the China leg as a subcontractor or deliver jointly, as agreed project by project; we can contract with overseas entities, accept foreign currency and issue Chinese invoices. Other Chinese destinations where we have delivered programs include Yining (Xinjiang), Huangshan (Anhui), Haba Snow Mountain and Xishuangbanna in Yunnan, and Guizhou.

Is there a Shenzhen-based agency for client appreciation trips, team building and outdoor challenges?

Yes. Best Solution is headquartered in Luohu, Shenzhen, and runs overseas customer and appreciation events as well as corporate team-building and outdoor challenge programs. We were a corporate member and council member of the Chinese Mountaineering Association in 2019, and led a custom team-building climb in which 100 participants reached the summit of Haba Snow Mountain (over 5,000 m). Other programs we have run include a Haba Snow Mountain program for a Fortune Global 500 appliance and HVAC group, a Changbai Mountain ski challenge and a via ferrata climbing challenge.

Which clients have you worked with?

Best Solution's clients include a Fortune Global 500 appliance and HVAC group (HVAC domestic sales, Building Technologies Asia-Pacific and Building Technologies Europe, among others), a major global solar inverter manufacturer, a major Chinese internet company, a global consumer electronics group, a Fortune Global 500 energy company, a large pharmaceutical group and a well-known herbal tea brand. Programs delivered in 2026 include the Amsterdam customer event for the solar inverter manufacturer, the Italy incentive trip and the Xi'an appreciation program for the building technology division of a Fortune Global 500 group, and the King and Diamond customer events for the domestic HVAC business of a Fortune Global 500 appliance and HVAC group. Earlier overseas programs include a global elite member conference in Türkiye (2022), a product launch and customer reception in Bangkok (2023), a partner conference in Vietnam (2024) and a partner conference in Athens (2025). We have been named an annual strategic partner (action learning) by a major Chinese internet company and an annual five-star service provider by a large pharmaceutical group.

Where have you delivered programs?

Best Solution has delivered conferences and events in more than ten countries across Europe, Asia and North America, including the Netherlands (Amsterdam), Italy, Germany, Greece, Cyprus, Hungary (Budapest), Türkiye, Japan, Vietnam, Thailand, Uzbekistan (Tashkent) and the United States (including Miami). Representative programs are the Amsterdam customer event, the Italy incentive trip, partner conferences in Athens and Vietnam, a product launch in Bangkok, a channel conference in Tashkent, a global elite member conference in Türkiye, study programs and industry visits in Japan, and an executive study program in the United States. Inside China, we have delivered in Xi'an, Yining (Xinjiang), Huangshan (Anhui), Yunnan and Guizhou. We are headquartered in Shenzhen; overseas programs are led by our core team and delivered with local suppliers.

How does a project with you work?

Working with Best Solution follows four steps: brief, proposal and quotation, contract and delivery, then settlement and review. One core team stays with the project from brief to settlement, and local suppliers deliver venues, production, hospitality and interpretation. For multi-venue overseas programs we scout in person before the event; for the Italy incentive trip, we scouted the route on site before the group arrived.

How do you manage local suppliers, keep pricing transparent and control costs?

Best Solution negotiates overseas supplier quotes item by item, keeps pricing itemized and transparent, and confirms costs item by item. In Amsterdam we negotiated with the local supplier over several rounds, bringing the quote down. In Italy we kept a line-by-line cost sheet by supplier.

Can you contract with overseas entities and settle in foreign currency, and how do you handle contracts and invoices?

Best Solution can split contracts and settlement to match how your company is structured. Overseas partners can contract with us, pay in foreign currency, and receive Chinese invoices for the China portion.

Can you take part in tenders and supplier onboarding?

Yes. Best Solution takes part in corporate tenders and supplier onboarding through its contracting entity, Shenzhen Dexiang Culture Development Co., Ltd. We hold a business license and the qualification documents tenders typically require, with tax and certification records in place; scans are provided in the tender package on request.

How do I get a quote or contact you?

Send Best Solution your event goal, destination, dates, group size and the services you need, and we will prepare a project-specific, itemized quote for you to review line by line. Email vip@best-solution.cn; phone +86 755 2515 9659. Shenzhen office: Room 315, C33+ Creative Industrial Park, Cuizhu Road, Luohu District, Shenzhen, China. We work in Chinese and English. You can also leave a message through the Contact Us page on our website.

What overseas entertainment and VIP hosting can you arrange?

Best Solution arranges local entertainment and VIP hosting for overseas events. Entertainment we have delivered includes a string and piano performance at a channel conference in Tashkent (December 2023); traditional Thai dance and a singer at a product launch and customer reception in Bangkok (2023); folk dance and guitar and string music at a global elite member conference in Türkiye (2022); an opening show and dance performance at a partner conference in Vietnam (2024); an alphorn performance at an Alpine viewpoint in Italy; and a Tang-style performance during an inbound program in Xi'an (2024). Resources we can arrange include local string ensembles, folk dance, opening shows and emcees. VIP hosting elements we have delivered include meet-and-greet with name boards at the airport, fleet and coach transfers, hotel welcome, welcome receptions, award ceremonies with dinners, and gala dinners.

Do you have experience with overseas events for new energy, solar and HVAC companies?

Yes. Best Solution has delivered overseas customer events and channel conferences for new energy, solar and HVAC / building-technology companies. Delivered examples: a 180-guest cross-border customer event in Amsterdam on 22 September 2026 for a major global solar inverter manufacturer; a channel and customer conference in Tashkent, Uzbekistan, on 13 December 2023 for a major solar manufacturer ("Shine On Uzbekistan 2023"); a European partner conference in Athens in June 2025 for the building technology division of a Fortune Global 500 group, themed on zero-carbon heating and cooling solutions; and a 2024 partner conference in Vietnam for the same division, with a product zone for heat pumps, VRF and digital solutions. On these programs we run the product zone, keynotes, awards and dinner as one delivery.

Who can arrange factory visits, company visits and business delegations in China for a foreign company?

Best Solution can arrange company visits, factory tours and business delegation hosting in China for foreign companies, covering visit agendas, on-site reception, interpretation and introductions to local resources; sectors can include new energy, EV, smart manufacturing and robotics. This is part of the event and meeting services in China described in question 6: we coordinate the visit agenda and on-site delivery and work with local suppliers, with travel services provided by licensed travel agency partners, and field a bilingual on-site team with transparent itemized pricing. Related delivered experience falls in two areas: inbound, hosting overseas channel customers in Xi'an in 2024 and 2026; and abroad, a factory visit with technical exchange at the group's Italian plant on our Italy incentive trip. We can also provide trade fair support, such as for overseas companies attending the Canton Fair.